Working remotely gives you the flexibility to maintain a work-life balance which is hard to achieve when you are dealing with regular office jobs.
Therefore, if you have experience in the user support field, it is better to look for remote jobs.
In work from home chat agent jobs, you assist the customers in solving their problems. So, it is necessary to have good typing and communication skills.
Here we have the list of 10 companies that hire for work from home chat jobs. After going through them, you can modify your resume to match the job requirements and prepare for the interview from here.
Specializes in offering digital messaging and voice customer support solutions for global brands. It is a leading customer experience as a service (CXaaS) company. Many industries such as retail, financial, healthcare, travel, mobile/ broadband, and so on employ their services.
This company offers remote customer service representative and sales executive jobs.
You should have outstanding grammar and communication skills. Depending on the job position, the typing skills may range from 25 WPM to 50 WPM with 0 errors.
Salary: $9 to $14 per hour.
2) The Chat Shop
Delivers services ranging from live chat consulting to outsourcing chat agents are provided by this company. The Chat Shop is UK based organization but also operated in the US. It combines AI technology with human agents to make the best out of both worlds.
The company has experience in delivering sales and support services in various industries extending from cosmetic surgery to financial investments.
For a chat agent, typing skills required are 65 WPM to 80 WPM with 97% accuracy. Next, you should be an English speaker.
Salary: $10 per hour.
Based in the United States, ModSquad is a global digital engagement platform. It is founded in 2007 and currently has over 10,000 employees in its network. They provide on-demand customer support, social media, community management, and content moderation services.
It has always been a remote-first company, so you can find various work-from-home jobs. For example, it includes customer support, content writer, recruiter/ sourcer, and chat agent work from home jobs.
One thing that sets apart this organization is that you may choose your own project and set working hours. Also, the pay is per task so the regular employees not including leads can earn the below-mentioned amount.
Salary: Around $8 to $15 per hour.
Concentrix is an American company that specializes in user engagement and business performance. Since 2006, it was a subsidiary of Synnex corporation and became an independent company in December 2020.
Offers remote, part-time, and full-time sales and technical support jobs. Working at Concentrix includes benefits like training, health insurance, and performance bonuses.
To get into technical support jobs, you need to have excellent communication skills and good command of the English language. Being bilingual is an added bonus.
Salary: Starts at $10 per hour.
5) Apple At Home
Become an Apple at Home Advisor to help customers via phone or chat. You will be the first point of contact for their customers. So, you are expected to provide world-class user service, troubleshooting, and technical support.
Also, hires for positions like home AI engineer, protocol engineer, quality engineer, and so on. Apple gives all the necessary equipment needed to do your job.
For home advisors, you need to score a minimum 2.7 GPA from a recognized university and your typing speed should be 40 WPM.
Salary: $11 to $25 per hour.
6) Amazon Jobs
While Amazon is a global company, it offers virtual (work-from-home), on-site, part-time, and full-time jobs in a variety of fields.
An Amazon customer service associate should deliver timely, accurate, and professional user support to all of its buyers. You can do this via phone, email, and/ or chat.
Candidates like you applying for the job should have problem-solving, interpersonal, and communication skills. You also need to have good knowledge of Amazon products and services.
Salary: $15 to $18 per hour.
7) SiteStaff Chat
A fully chat-based company that delivers 24/7 live human interactions to hired business customers. They recruit US-based staff who are ready to provide friendly and efficient client support as chat agents. The organization works for industries such as legal, finance, home care, cosmetics, and so on.
Typing speed should be 65 – 75 words per minute, good punctuation, spelling, and grammar knowledge is necessary. If you are bilingual, then it would be an added advantage.
Salary: $10 to $14 per hour.
Site123 is a free drag-and-drop website builder that handles everything from website structure to design. It can be used to create an online store, blog, and many more.
They have a 24/7 live support system to resolve customer issues for which they require agents. So, when you visit the careers page of Site123, you can see the web developer, campaign manager, and web designer, including chat work from home jobs.
To be a chat specialist you need to have an understanding of website building, excellent communication, listening, and organization skills. You should be knowledgeable about social media, MS office, and web browser environments.
Salary: $8 to $15 per hour.
Won five Stevie Awards for sales and customer service in 2022. Initially, in 1994 the enterprise started as a technology company selling proprietary switch.
In 1997, they launched the platform as a network that provides inbound call center resources to small businesses. Since then, the organization has evolved into a network of service partners who provide customer service experiences.
On Arise’s work-from-home website, you can find that the company offers remote customer service jobs.
One interesting thing about this company is it allows you to set your own schedule so you will have control over the amount of money you make.
Salary: $9 to $18 per hour.
A digital agency that specializes in social media and technology solutions is LiveWorld.
They help in building strong customer relationships. So, LiveWorld is looking for social media agents who are responsible for answering questions, engaging with users, and sending marketing messages on social media.
Benefit of working with this company is they provide flexible scheduling.
Now, you need to have a minimum of 2-3 years of experience in online moderation and engagement and/or online customer service. Also, have knowledge of working with social media tools and the ability to compose well-written messages. Good command of grammar and punctuation is necessary along with keyboard skills.
Salary: $8 to $15 per hour.
Chat jobs are also part of the customer support industry. So most companies post user service positions that include email or chat support in their responsibilities. You need to remember that very few companies offer only chat-based jobs.
Having said that, the above-listed organizations provide work-from-home chat support jobs along with other remote positions. Just click on the provided button to visit the official website of the company.
Actually, instead of visiting all the different company websites to find out the open position in remote jobs, you can simply go to the HomeJobsHub site. Its AI-powered system informs you whenever an employer posts a job matching your requirements and skills.
So, just sign up here to apply for remote jobs.