One of the most popular remote jobs is customer support. Because you can accomplish responsibilities that come with call center jobs from home by just connecting to the required communication tools.
And, do you know that by 2027, the global market for call centers is estimated to reach $496 billion? This is because every enterprise needs customer service representatives. They are needed to answer queries that users have about your products and services.
Now, let’s take a look at the companies that are hiring for call center work from home jobs.
10 Companies Hiring For Work At Home Call Center Jobs
- Concentrix
- UnitedHealth Group
- TTEC
- Transcom
- Sutherland
- Momentum Solar
- Randstad
- Liveops
- Kelly
- Working Solutions
Also, read – 7 High-paying remote jobs that require zero experience
10 Companies With Work From Home Call Center Jobs
1) Concentrix
Concentrix is an American-based company that specializes in customer engagement and business performance. Since 2006, it was a subsidiary of SYNNEX Corporation but became an independent company on December 2020.
The company gives performance-based pay. That means, the better you perform the more you can earn.
Remote jobs offered:
- Customer service representative,
- Sales representative,
- Call center team leader.
2) UnitedHealth Group
An American multinational health care and insurance company, UnitedHealth Group was founded in 1977. You may apply for online call center jobs on their careers page.
In addition to competitive wages, the company provides additional benefits for you that include a 401(k) plan, paid company holidays, tuition reimbursement, and so on.
Remote jobs offered:
- Customer service advocate,
- Senior customer service representative,
- Customer service supervisor.
3) TTEC
Based in Englewood, Colorado, TTEC Holdings Inc., is a customer experience services and technology company. It has employees from around the world.
Since TTEC is a multinational company, they work with recognizable brands. That means, there are a lot of career development opportunities for you.
Remote jobs offered:
- Customer service representative,
- Bilingual customer service representative,
- Desktop support supervisor,
- Desktop support associate,
- Technical support representative,
- Sales support representative,
- Global support desk.
4) Transcom
Founded in 1995, Transcom is a Swedish customer service outsourcing company that provides all of its services through a network of contact centers and remote agents.
Therefore, you can find various work-at-home jobs for different departments like business development, accounting/ finance, IT, human resources, and so on.
Remote jobs offered:
- Customer service advisor,
- Technical service advisor,
- Team leader.
5) Sutherland
Delivering exceptional services to both customers and employees is the mission of Sutherland. It is a global digital transformation company founded in 1986.
If you want to work at Sutherland, you would need a PC that meets minimum system requirements and has high-speed internet connectivity.
Remote jobs offered:
- Customer service representative,
- Customer service advisor,
- Associate – Consultant.
Also, read – 15 Companies that offer remote customer service jobs
6) Momentum Solar
Regardless of being an alternative energy company that delivers renewable solar energy at affordable prices, they do not use outsourcing agencies to provide their customer support. So, you can discover call center jobs online on their website.
This company not only gives a base salary but a commission as well. Hence, you can earn more money, if you work harder.
Remote jobs offered:
- Call center outbound representative,
- Confirmation sales agent,
- Customer service specialist,
- Validations representative,
- Validations team lead.
7) Randstad
Since Randstad is an employment agency, they are always looking for potential candidates including call center agents.
Actually, they serve clients in various industries such as healthcare, IT, engineering, finance, legal, logistics, and numerous fortune 500 companies. Also, as the organization is big, there is a high chance for career development.
In addition, when you join the enterprise, aside from training, they provide referral bonuses, insurance, wellness programs, and other benefits.
Remote jobs offered:
- Call center/ customer service,
- Customer service specialist,
- Customer service rep,
- Bilingual customer service representative,
- Customer service analyst,
- Customer care rep.
8) Liveops
if you wish to work as an independent agent, then Liveops is the best organization for you.
As a contact center company, it gives other enterprises access to a network of agents who provide customer service solutions. Thus, you can say that virtual call center jobs are always available at Liveops.
Here, not only do you get the freedom to choose your schedule but the pay structure is based on the plan you choose. Most of those plans pay at a per-talk-minute rate. That simply means the more calls you make, the more you earn.
Remote jobs offered:
- Liveops Independent Contractor Agent.
9) Kelly
Kelly Services is a management consulting company that provides staffing services to a variety of industries. That includes technology, communications, automotive, engineering, financial services, healthcare, life sciences, and government sectors.
Since the organization works globally and is spread across industries, you can discover work from home jobs in different fields.
Remote jobs offered:
- Customer service representative,
- Customer account coordinator,
- Bilingual customer service representative,
- Customer care representative,
- Call center agent/ dispatcher,
- Automotive call center agent.
10) Working Solutions
For over 25 years, this company has been providing on-demand customer support, sales, and business services to its clients. So, they hire a vast number of associates from the United States and Canada.
You can just apply for calling jobs from home and become an independent contractor for Working Solutions.
However, you need to have a USB headset, high-speed internet, a minimum of 10Mbps download, an up-to-date system with 8GB RAM, Windows 10 Home, Pro or Pro for Workstations or higher, a Webcam, and some client programs to become an agent.
Remote jobs offered:
- Customer service representative,
- Customer care representative,
- Insurance verification representative,
- Bilingual insurance verification representative.
Also, read – 10 Companies that offer work-from-home chat jobs
Interesting Facts
Do you know it is estimated that over half of the global population uses the internet? According to the study Digital in 2017: Global Overview conducted by We Are Social –
- 66% of Brazilians are connected to the internet, i.e. 140 million people.
- Almost, two-thirds of the world’s population have mobile phones. And, more than 50% of internet traffic comes from smartphones.
- To be precise, there are globally 3.7 billion internet users, 2.7 billion active social media users, and 4.9 billion unique mobile users.
- Actually, 37% (2.8 billion) of the world’s population uses social media.
- Through mobile phones one-third of the global population, i.e. 2.56 billion people, use social media. It equals 34% penetration.
- The United States has the most number of social network users which is 99%.
- 64% of Mexicans and 56% of Japanese use social networks.
By observing the 2017 Digital Yearbook, you can find that Cuba has the highest growth in two categories (compared to the year 2016 report):
- Presence in social networks – it has over 2.7 million new users which is a 365% increase.
- Accessing social media through mobile phones – recorded 2.6 million new users which is an increase of 385%.
Note: You can find more key stats related to 230 countries in the.2017 Digital Yearbook.
As you can see, digital connectivity is spreading across the world at a great speed and changing the lives of people globally. It is time for you to embrace the change and use it to your advantage.
One way is to use it to improve your flexibility in work so you can fulfill your goals and maintain a good work-life balance. The direct answer is to work remotely.
With digitization, many companies are offering work-from-home jobs. You can find the top companies looking for call center jobs in this article.
Conclusion
If you are interested in call center jobs from home, then start by preparing your resume and practicing for interviews from here. After that apply to the jobs by clicking on the provided buttons.
Actually, instead of looking for remote jobs on each organization’s website, you can just find work from home call center and customer service jobs just by signing up on HomeJobsHub. They have an AI-powered system that informs you whenever an employer posts a job matching your skills and requirements.
Finally, good luck with your job search!
