Are you interested in remote helpdesk jobs? Look no further! In this article, we’ll explore the top nine companies that are actively seeking remote helpdesk professionals.
With the rise of remote work, these companies offer exciting opportunities to work from the comfort of your own home.
According to recent statistics, remote work has seen a significant increase, with 72% of companies planning to permanently shift to more remote work. So, let’s dive in and discover the best companies where you can thrive in a remote helpdesk role.
10 Top Companies Hiring For Work From Home Help Desk Jobs
1) Amazon
As you may already know, Amazon initially started off as an e-commerce company and now its services include cloud computing, digital streaming, online advertising, and artificial intelligence. Being a multinational company and a digital store, it almost always has vacancies for help desk remote jobs.
By becoming an employee at Amazon, you can become part of their community and get benefits related to health, financial security, maternal & paternal leaves, employee discounts, etc. Furthermore, under the upskilling program, it offers free training programs.
Remote Jobs Offered:
- Virtual Customer Care Advisor
- Cloud Support Engineer (Japanese Proficiency)
- Operations Engineer
2) IBM
The International Business Machines Corporation, shortly IBM is an American MNC that specializes in computer hardware, middleware, and software. Plus, it provides consultancy services ranging from nanotechnology to mainframe computers. Also, IBM is a research company that holds the record of having the most number of US patents.
On IBM’s careers page, you can find remote jobs in various categories. And, you can even work for entry level help desk jobs remotely. Here are some of the work-at-home jobs currently available at IBM.
Remote Jobs Offered:
- Specialist QREP System Support
- Specialist CommServ System Support
- Technical Support Professional – Japanese Bilingual
3) HP
HP, short for Hewlett-Packard, is a renowned multinational technology company that specializes in a wide range of hardware and software solutions. With a strong presence in the industry, HP offers innovative products and services to individuals and businesses worldwide. In fact, you may already be familiar with its most famous products – home, business, and gaming laptops.
As for employee benefits, you will get competitive compensation packages, health benefits, retirement plans, flexible work arrangements, professional development opportunities, and various employee assistance programs.
Remote Jobs Offered:
- Remote Support Engineer
- Customer Solution Center – Remote Technical Support
- Remote Fleet Engineer
4) HubSpot
HubSpot was founded in 2006 and now became a developer and marketer of products for inbound marketing, customer service, and sales. Its tools aim to deliver services – CRM, SMM, content management, SEO, customer support, lead generation, live chat, and web analytics.
Thus, you can find enough work at home help desk jobs right on their careers page. After you get the job, you will receive benefits such as unlimited vacation, 5-year sabbatical, tuition reimbursement, leadership development, and other basic health, parental and financial perks.
Remote Jobs Offered:
- Customer Support Specialist
- Senior Customer Success Manager, Mid-Market
- Inbound Sales Development Representative
5) Zoom
Zoom is a video communication platform that enables you to connect with others virtually. With Zoom, you can easily host or join online meetings, webinars, and virtual events, allowing you to collaborate and communicate effectively from anywhere.
When it comes to employee benefits, Zoom offers a range of unique perks, including unlimited paid time off, comprehensive healthcare coverage, wellness programs, and employee development opportunities. They also prioritize work-life balance and provide flexible work arrangements, making it an attractive company for professionals like you, seeking a modern and supportive work environment.
Remote Jobs Offered:
- Technical Project Engineer
- Localization Program Manager
Also, read – Remote Customer Service Resume Writing Guide & Example
6) Randstad
Randstad, a global staffing and recruitment company, helps connect job seekers with employers.
As an employee of Randstad, you can enjoy several unique benefits. They offer a comprehensive health and wellness program, including medical, dental, and vision coverage. Additionally, Randstad provides opportunities for professional development and career growth, with access to training resources and skill-building programs. You’ll also have access to employee assistance programs and discounts on various products and services.
So, click on the link below to apply for remote IT help desk jobs, where you can also find entry-level remote helpdesk positions.
Remote Jobs Offered:
- Application Support
- Service Desk Specialist
- Bi-lingual IT Support Desk – English/Japanese
- Product Support Engineer
7) Robert Half
Previously known as Robert Half International, Robert Half was founded in 1948. It is a renowned global staffing and consulting firm that connects skilled professionals with exciting job opportunities. Thus, you can take advantage of their vast network of industry connections and apply for a variety of work-from-home jobs.
In case you are specifically interested in IT or technology related help desk roles, Randstad is the one. Just check for relevant job openings and kickstart your career in IT help desk jobs remotely.
Remote Jobs Offered:
- Operational Support Administrator
- Tier 2 IT Support Specialist
8) Agilent
Agilent is a leading global life sciences, diagnostics, and applied chemical company. As an employee at Agilent, you’ll be part of a diverse and innovative team working towards advancements in healthcare, technology, and scientific research.
Enjoy a collaborative work environment, opportunities for career growth, and access to cutting-edge technologies. With a commitment to employee development and a strong company culture, Agilent offers an exciting and rewarding career path for those passionate about making a difference in the world.
Remote Jobs Offered:
- Online Technical Support Engineer
- Customer Support Engineer
- BioTek – Tech Assistance Center Specialist (TAC)
9) United Health Group
A healthcare and insurance company, United Health Group aims to help people live healthier lives by assisting the help system to work better. Plus, it offers a range of health benefits, including affordable insurance coverage.
If you want to work as part of the healthcare system, United Health Group will be perfect. Being one of the largest healthcare companies, you get to enjoy many employee benefits and perks as well. For instance, HSA-eligible plans, 401K, PTO, and career growth and development programs.
Remote Jobs Offered:
- Client Support Representative
- ECF Choices Support Coordinator
- Peer Support Specialist
10) Concentrix
Concentrix specializes in customer experience and all of its services are meant to improve the CX of its clients. For instance, digital engineering, automation & operations, CX management, CX strategy, and data analytics.
Since Concentrix operates in 40+ countries and 6 continents, you can discover their work-at-home opportunities are from across the globe. Not only that, they have jobs in a variety of fields so you can apply for sales representatives, IT help desk remote jobs, and so on.
Remote Jobs Offered:
- IT Support Technician
- Technical Support II – IT Operations
- Inside Sales Representative, Property and Casualty Insurance
- Sales Representative- Spanish Speaking
- Sales Representative
Also, read – 15 Top Companies That Look For Remote Customer Service Jobs
Ready to Apply For Work at Home Helpdesk Jobs?
In conclusion, these top 10 companies offer excellent opportunities for remote helpdesk jobs. With their strong reputations, global presence, and commitment to employee well-being, they provide a supportive and flexible work environment. Whether you’re an experienced professional or just starting your career, these companies offer competitive salaries, comprehensive benefits, and opportunities for growth. Click on the provided buttons to take the next step in your career and explore the remote helpdesk job opportunities these companies have to offer.
In case you wish to apply for more remote jobs from reliable companies, visit HomeJobsHub. They offer a wide range of open positions across different industries.
So, sign up to not miss out on the chance to go forward or start your career while working remotely!